Uncover Yofi’s Comprehensive Feature Set
Check this page to explore all the features designed to combat various forms of abuse, each crafted to enhance security and protect your business.
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Understand Your Customer's Digital Body Language
Yofi uses advanced telemetry to analyze every customer interaction, detecting fraud, bots, and VIP customers with unmatched accuracy. We proactively protect your brand, reduce fraud, and enhance customer experience seamlessly.
Detect Fake Accounts & Masked Identifies
Identify fraudulent accounts and uncover masked identities by analyzing detailed device, network, and telemetry patterns, matching them back to the same user or cluster.
Prevent Bots
Block automated bots from exclusive launches, account creation, and card testing by leveraging real-time detection and prevention to protect your business.
Reduce Churn & KYC Requirements
Reduce churn and simplify KYC processes by removing hurdles and burdens, creating a seamless experience for legitimate customers.
Eliminate Account Takeover & Social Engineering
Eliminate account takeover and social engineering by detecting remote access tools, suspicious behavior, and uncovering fraud rings, eliminating "whack a mole" for bad actors.
Benefits of Telemetry & Behavioral Analytics
Eliminate Fraud and Unnecessary User Friction
Capture more data across the entire customer lifecycle, from sign-ups to returns -- stopping more fraud and creating a safer, seamless experience for your genuine customers.
Stop Fake Accounts
Stop bad actors from creating fake accounts and uncover their alias networks by detecting connections to telemetry, mobile emulators, virtual machines, and other tools used to mask identities during account creation.
Prevent Acount Takeover
Prevent account takeover by detecting unauthorized access attempts, behavioral anomalies, and monitoring for tools like remote access software, device farms, and suspicious behavior that signal compromised accounts.
Personalized Customer Interactions
Enhance personalized customer interactions by leveraging detailed insights to identify and reward loyal customers, tailoring experiences and benefits to build trust and long-term engagement.
Preventing Return Fraud & Enabling Personalized Return Policies
Yofi prevents return fraud and abuse by leveraging advanced risk models to identify suspicious behavior, while enabling personalized return policies that cater to individual customer profiles, ensuring a seamless and secure return process.
Eliminate Return Fraud and Abuse
Detect and block fraudulent returns and abuse, with the 2% of customers responsible for 20% of total returns, to protect your profitability and reduce losses.
Unlock VIP & Loyalty Benefits
Enhance customer retention by offering tailored benefits, like instant refunds or waiving return fees, to high-value customers based on their trust scores.
Reduce Customer Support Tickets
Reduce tedious support tickets about refunds through streamlining the process with enhanced refunds for trusted customers.
Enhance Operational Efficiency
Optimize return workflows and policies, reducing processing time and operational costs.
Benefits of Return Fraud & Abuse Detection
Yofi captures more data across the entire return lifecycle, from order placed to return initiated — we prevent return fraud and abuse, safeguarding your brand while ensuring a smooth experience for legitimate customers.
Eliminate Fraudulent Returns
Protect against common return fraud tactics, such as fake tracking IDs, lost-in-transit claims, and damaged goods allegations, ensuring refunds are only issued for legitimate returns.
Enable Personalized Return Policies
Offer tailored return policies and benefits to trusted customers, enhancing their experience while reducing operational overhead and minimizing risk.
Reduce Hours of Investigating Suspicious Returns
Eliminate time-consuming retroactive investigations by leveraging Yofi's proactive alerting and risk scores, enabling you to address issues before they happen.
Preventing Bots & Unauthorized Resellers
Detect bots and authorized resale activity, protecting your inventory, preserving margins, and ensuring your customers have the fair and seamless shopping experience.
Preventing Bots & Unauthorized Resellers
Detect bots and authorized resale activity, protecting your inventory, preserving margins, and ensuring your customers have the fair and seamless shopping experience.
Enhance the Customer Experience
Deliver a seamless and fair shopping experience by preventing bots and resellers from hijacking inventory, the customer experience, and benefits from genuine customers.
Control Inventory & Brand Integrity
Safeguard your inventory from automated purchases and unauthorized reselling to maintain stock availability and protect your brand's reputation.
Protect Margins
Prevent resellers from exploiting discounts and promotions, ensuring profitability and benefits for your genuine customers.
Improve Operational and Data Efficiencies
Reduce the strain on your systems caused by false traffic and manual processes by identifying and mitigating bots and resellers.
Ready to Transform Your Business?
Schedule a demo today and see how Yofi can protect your business from abuse.
